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Job Location


NESC - NATIONAL ENGINEERING SERVICE CORP


INVESTORS WAY
NORWOOD, MA 02062

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Job Specs

Full-Time, over 150 Days

First

No

Not Specified

40

No

No

None

Pay

$14.00

$0.00

Hour


Not Specified

Benefits

Not Specified

Job Details
CUSTOMER SERVICE REP

815295

Open
07/27/2010
09/26/2010
HR BENEFITS OPEN ENROLLMENT CALL CENTER
temp tp perm with some full time permanent hires.

A Call Center Representative in the call center responds to pension and health & welfare inquiries from plan participants and survivors. To fulfill this role, the Call Center Representative will:

Answer queries and handle problem resolution on pension and health & welfare issues in a call center environment
Spend approximately 90% of time on phones, averaging 50 calls per day
Sort client mail and respond to participant letters
Process coverage changes and send out supporting documentation.
Qualifications

Excellent communication skills
Strong PC skills.
A desire to help people
Ability to adapt communication style based on the caller's needs
Responds well in a stressful, dynamic environment
Flexible, uses critical thinking skills and open to learning new ideas/skills
Team player
Positive attitude.
Bilingual-Spanish encouraged to apply.
- recent college graduate (preferred)

OR
- benefits/HR experience with some call center (2 years) (preferred)
OR
- benefits/HR experience with no call center
EMAIL RESUME TO: cingalls@natleng.com

Contact
Name CHRISTOPHER INGALLS
Job Title TECHNICAL RECRUITER
Address 72 MIRONA RD, PORTSMOUTH, NH 03801
Phone (800) 562-3463
Fax Not Specified
Email cingalls@natleng.com
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